Customer Service Representatives pay in California
$54,640avg. a year
$26.27 an hour · 176,850 employed
Customer Service Representatives in California earn an average of $54,640 a year. That is $8,050 (17%) more than the U.S. average of $46,590. The best-paying metro area is San Jose-Sunnyvale-Santa Clara, CA at $63,890.
$49,560Median pay
$26.27Average hourly
+25%Avg. pay since 2020
#1Of 50 states + D.C.
Top-paying California metro areas
Average pay for customer service representatives by metro area. Swipe to see all 25.
18,860 jobs
San Jose-Sunnyvale-Santa Clara, CA
$63,890
$30.72 an hour
219,930 jobs
San Francisco-Oakland-Fremont, CA
$61,320
$29.48 an hour
32,650 jobs
Stockton-Lodi, CA
$57,650
$27.72 an hour
41,750 jobs
Santa Rosa-Petaluma, CA
$56,180
$27.01 an hour
5640 jobs
Napa, CA
$55,930
$26.89 an hour
61,130 jobs
Vallejo, CA
$54,580
$26.24 an hour
711,510 jobs
Sacramento-Roseville-Folsom, CA
$54,330
$26.12 an hour
866,590 jobs
Los Angeles-Long Beach-Anaheim, CA
$53,500
$25.72 an hour
94,550 jobs
Fresno, CA
$53,150
$25.56 an hour
1014,030 jobs
San Diego-Chula Vista-Carlsbad, CA
$52,980
$25.47 an hour
11820 jobs
Santa Cruz-Watsonville, CA
$52,900
$25.43 an hour
122,860 jobs
Oxnard-Thousand Oaks-Ventura, CA
$52,770
$25.37 an hour
131,350 jobs
Santa Maria-Santa Barbara, CA
$52,590
$25.29 an hour
14880 jobs
Salinas, CA
$51,850
$24.93 an hour
15750 jobs
San Luis Obispo-Paso Robles, CA
$50,720
$24.39 an hour
161,290 jobs
Modesto, CA
$50,650
$24.35 an hour
1715,180 jobs
Riverside-San Bernardino-Ontario, CA
$49,930
$24.00 an hour
18480 jobs
Yuba City, CA
$49,850
$23.97 an hour
191,970 jobs
Bakersfield-Delano, CA
$49,080
$23.60 an hour
20360 jobs
El Centro, CA
$49,060
$23.59 an hour
21600 jobs
Chico, CA
$48,560
$23.34 an hour
22210 jobs
Hanford-Corcoran, CA
$48,550
$23.34 an hour
23630 jobs
Redding, CA
$48,540
$23.34 an hour
24930 jobs
Visalia, CA
$47,470
$22.82 an hour
25500 jobs
Merced, CA
$47,190
$22.69 an hour
Why people trust JobPayFacts
Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
Customer Service Representatives pay in California, charted
Pay over time
California, annual wage, May of each year
AverageMedian
Where California customer service representatives work
Employment by metro area, May 2025
Average pay by state
May 2025 · California highlighted · tap a state
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Under $43k$43k–$46k$46k–$50k$50k+California
California vs. neighbors
Average pay, May 2025
| Area | Avg. pay | Hourly |
|---|---|---|
| United States | $46,590 | $22.40 |
| California | $54,640 | $26.27 |
| Oregon | $49,390 | $23.75 |
| Arizona | $47,550 | $22.86 |
| Nevada | $42,720 | $20.54 |
Related jobs in California
Average pay, California, May 2025
Bureau of Labor Statistics OEWS
Questions and answers
How much do customer service representatives make in California?
The average is $54,640 a year, and the median is $49,560. That is $8,050 (17%) more than the U.S. average of $46,590.
What is the hourly wage in California?
$26.27 an hour on average; the median is $23.83.
Where in California do they earn the most?
San Jose-Sunnyvale-Santa Clara, CA ($63,890), followed by San Francisco-Oakland-Fremont, CA ($61,320). The lowest average among 25 metro areas with data is Merced, CA ($47,190).
How does California rank?
California ranks #1 of 51 states (including D.C.) with published data for this job, by average pay.
Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 (trend: May 2020–May 2025), occupation code 43-4051. State rank compares average pay across states with published data. Metro figures cover metropolitan statistical areas; a metro area can cross state lines. See also the national customer service representatives page. Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. Year-to-year changes can partly reflect survey method changes, so treat the trend as a guide. How we use the data. JobPayFacts isn't affiliated with BLS.