Customer Service Representatives pay in Chicago-Naperville-Elgin
$49,800avg. a year
$23.94 an hour · 75,240 employed
Customer Service Representatives in the Chicago-Naperville-Elgin, IL-IN metro area earn an average of $49,800 a year. That is about the same as the Illinois average of $48,950. The U.S. average is $46,590.
$47,100Median pay
$23.94Average hourly
+2%vs. Illinois average
75,240Jobs in this metro
Other Illinois metro areas
Average pay for customer service representatives in other Illinois metro areas. Swipe to see all 11.
123,760 jobs
St. Louis, MO-IL
$48,600
$23.36 an hour
22,070 jobs
Rockford, IL
$45,890
$22.06 an hour
31,480 jobs
Champaign-Urbana, IL
$45,660
$21.95 an hour
42,260 jobs
Peoria, IL
$45,280
$21.77 an hour
5480 jobs
Kankakee, IL
$45,160
$21.71 an hour
6420 jobs
Decatur, IL
$44,630
$21.46 an hour
71,510 jobs
Springfield, IL
$44,380
$21.34 an hour
83,040 jobs
Davenport-Moline-Rock Island, IA-IL
$44,110
$21.21 an hour
9580 jobs
Cape Girardeau, MO-IL
$42,880
$20.61 an hour
101,280 jobs
Bloomington, IL
$42,580
$20.47 an hour
11860 jobs
Paducah, KY-IL
$39,230
$18.86 an hour
Why people trust JobPayFacts
Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
How Chicago-Naperville-Elgin compares
Pay range: metro vs. state vs. U.S.
Annual wage percentiles, May 2025
This metroIllinoisU.S.
Illinois metro areas
Average pay, May 2025 · this metro highlighted
Related jobs in Chicago-Naperville-Elgin
| Job | Avg. pay in this metro |
|---|---|
| Receptionists and Information Clerks | $40,270 |
| Hotel, Motel, and Resort Desk Clerks | $38,320 |
| Court, Municipal, and License Clerks | $53,860 |
| Loan Interviewers and Clerks | $55,810 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $50,540 |
| Library Assistants, Clerical | $36,860 |
Questions and answers
How much do customer service representatives make in Chicago-Naperville-Elgin?
The average is $49,800 a year, and the median is $47,100. About 75,240 people work in this job in the metro area.
Is that more than the Illinois average?
That is about the same as the Illinois average of $48,950.
Is this job common in Chicago-Naperville-Elgin?
It makes up 16.7 of every 1,000 jobs in the metro area, 1.00 times the national share.
Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025, occupation code 43-4051. Metro area: Chicago-Naperville-Elgin, IL-IN metropolitan statistical area (BLS area code 16980). Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. How we use the data. JobPayFacts isn't affiliated with BLS.