Customer Service Representatives pay in Des Moines-West Des Moines
$51,200avg. a year
$24.61 an hour · 12,070 employed
Customer Service Representatives in the Des Moines-West Des Moines, IA metro area earn an average of $51,200 a year. That is $3,460 (7%) more than the Iowa average of $47,740. The U.S. average is $46,590.
$48,880Median pay
$24.61Average hourly
+7%vs. Iowa average
12,070Jobs in this metro
Other Iowa metro areas
Average pay for customer service representatives in other Iowa metro areas. Swipe to see all 8.
11,880 jobs
Dubuque, IA
$48,670
$23.40 an hour
21,190 jobs
Iowa City, IA
$46,540
$22.38 an hour
33,130 jobs
Cedar Rapids, IA
$46,400
$22.31 an hour
48,810 jobs
Omaha, NE-IA
$45,460
$21.86 an hour
5690 jobs
Ames, IA
$45,450
$21.85 an hour
61,540 jobs
Waterloo-Cedar Falls, IA
$44,150
$21.23 an hour
73,040 jobs
Davenport-Moline-Rock Island, IA-IL
$44,110
$21.21 an hour
81,110 jobs
Sioux City, IA-NE-SD
$42,960
$20.66 an hour
Why people trust JobPayFacts
Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
How Des Moines-West Des Moines compares
Pay range: metro vs. state vs. U.S.
Annual wage percentiles, May 2025
This metroIowaU.S.
Iowa metro areas
Average pay, May 2025 · this metro highlighted
Related jobs in Des Moines-West Des Moines
| Job | Avg. pay in this metro |
|---|---|
| Receptionists and Information Clerks | $37,940 |
| Hotel, Motel, and Resort Desk Clerks | $33,390 |
| Court, Municipal, and License Clerks | $55,450 |
| Loan Interviewers and Clerks | $56,370 |
| Eligibility Interviewers, Government Programs | $63,540 |
| Interviewers, Except Eligibility and Loan | $42,600 |
Questions and answers
How much do customer service representatives make in Des Moines-West Des Moines?
The average is $51,200 a year, and the median is $48,880. About 12,070 people work in this job in the metro area.
Is that more than the Iowa average?
That is $3,460 (7%) more than the Iowa average of $47,740.
Is this job common in Des Moines-West Des Moines?
It makes up 29.9 of every 1,000 jobs in the metro area, 1.79 times the national share.
Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025, occupation code 43-4051. Metro area: Des Moines-West Des Moines, IA metropolitan statistical area (BLS area code 19780). Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. How we use the data. JobPayFacts isn't affiliated with BLS.