Customer Service Representatives pay in Grand Rapids-Wyoming-Kentwood
$46,300avg. a year
$22.26 an hour · 9,010 employed
Customer Service Representatives in the Grand Rapids-Wyoming-Kentwood, MI metro area earn an average of $46,300 a year. That is about the same as the Michigan average of $45,870. The U.S. average is $46,590.
$44,990Median pay
$22.26Average hourly
+1%vs. Michigan average
9,010Jobs in this metro
Other Michigan metro areas
Average pay for customer service representatives in other Michigan metro areas. Swipe to see all 15.
1620 jobs
Midland, MI
$57,930
$27.85 an hour
231,310 jobs
Detroit-Warren-Dearborn, MI
$46,370
$22.29 an hour
31,970 jobs
Kalamazoo-Portage, MI
$45,450
$21.85 an hour
43,790 jobs
Lansing-East Lansing, MI
$44,880
$21.58 an hour
5830 jobs
Jackson, MI
$44,600
$21.44 an hour
6930 jobs
Niles, MI
$44,360
$21.33 an hour
7960 jobs
Traverse City, MI
$44,310
$21.30 an hour
8370 jobs
Monroe, MI
$44,060
$21.18 an hour
91,870 jobs
South Bend-Mishawaka, IN-MI
$44,060
$21.18 an hour
103,440 jobs
Ann Arbor, MI
$43,960
$21.13 an hour
11620 jobs
Battle Creek, MI
$43,440
$20.89 an hour
121,970 jobs
Flint, MI
$42,660
$20.51 an hour
13700 jobs
Muskegon-Norton Shores, MI
$41,450
$19.93 an hour
14330 jobs
Bay City, MI
$41,300
$19.86 an hour
152,320 jobs
Saginaw, MI
$39,350
$18.92 an hour
Why people trust JobPayFacts
Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
How Grand Rapids-Wyoming-Kentwood compares
Pay range: metro vs. state vs. U.S.
Annual wage percentiles, May 2025
This metroMichiganU.S.
Michigan metro areas
Average pay, May 2025 · this metro highlighted
Related jobs in Grand Rapids-Wyoming-Kentwood
| Job | Avg. pay in this metro |
|---|---|
| Receptionists and Information Clerks | $38,400 |
| Hotel, Motel, and Resort Desk Clerks | $34,540 |
| Court, Municipal, and License Clerks | $48,190 |
| Loan Interviewers and Clerks | $51,800 |
| Eligibility Interviewers, Government Programs | $64,240 |
| Interviewers, Except Eligibility and Loan | $43,500 |
Questions and answers
How much do customer service representatives make in Grand Rapids-Wyoming-Kentwood?
The average is $46,300 a year, and the median is $44,990. About 9,010 people work in this job in the metro area.
Is that more than the Michigan average?
That is about the same as the Michigan average of $45,870.
Is this job common in Grand Rapids-Wyoming-Kentwood?
It makes up 15.1 of every 1,000 jobs in the metro area, 0.90 times the national share.
Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025, occupation code 43-4051. Metro area: Grand Rapids-Wyoming-Kentwood, MI metropolitan statistical area (BLS area code 24340). Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. How we use the data. JobPayFacts isn't affiliated with BLS.