Customer Service Representatives pay in Jackson
$40,770avg. a year
$19.60 an hour · 4,270 employed
Customer Service Representatives in the Jackson, MS metro area earn an average of $40,770 a year. That is $1,950 (5%) more than the Mississippi average of $38,820. The U.S. average is $46,590.
$37,850Median pay
$19.60Average hourly
+5%vs. Mississippi average
4,270Jobs in this metro
Other Mississippi metro areas
Average pay for customer service representatives in other Mississippi metro areas. Swipe to see all 3.
19,360 jobs
Memphis, TN-MS-AR
$45,050
$21.66 an hour
22,270 jobs
Gulfport-Biloxi, MS
$39,450
$18.97 an hour
31,280 jobs
Hattiesburg, MS
$37,440
$18.00 an hour
Why people trust JobPayFacts
Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
How Jackson compares
Pay range: metro vs. state vs. U.S.
Annual wage percentiles, May 2025
This metroMississippiU.S.
Mississippi metro areas
Average pay, May 2025 · this metro highlighted
Related jobs in Jackson
| Job | Avg. pay in this metro |
|---|---|
| Receptionists and Information Clerks | $34,860 |
| Hotel, Motel, and Resort Desk Clerks | $26,780 |
| Court, Municipal, and License Clerks | $44,820 |
| Loan Interviewers and Clerks | $43,420 |
| Eligibility Interviewers, Government Programs | $41,710 |
| Interviewers, Except Eligibility and Loan | $38,160 |
Questions and answers
How much do customer service representatives make in Jackson?
The average is $40,770 a year, and the median is $37,850. About 4,270 people work in this job in the metro area.
Is that more than the Mississippi average?
That is $1,950 (5%) more than the Mississippi average of $38,820.
Is this job common in Jackson?
It makes up 15.8 of every 1,000 jobs in the metro area, 0.95 times the national share.
Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025, occupation code 43-4051. Metro area: Jackson, MS metropolitan statistical area (BLS area code 27140). Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. How we use the data. JobPayFacts isn't affiliated with BLS.