Customer Service Representatives pay in Tennessee

$44,300avg. a year
$21.30 an hour · 59,730 employed

Customer Service Representatives in Tennessee earn an average of $44,300 a year. That is $2,290 (5%) less than the U.S. average of $46,590. The best-paying metro area is Nashville-Davidson--Murfreesboro--Franklin, TN at $46,830.

$42,830Median pay
$21.30Average hourly
+26%Avg. pay since 2020
#34Of 50 states + D.C.

Top-paying Tennessee metro areas

Average pay for customer service representatives by metro area. Swipe to see all 10.

120,770 jobs
Nashville-Davidson--Murfreesboro--Franklin, TN
$46,830
$22.51 an hour
29,360 jobs
Memphis, TN-MS-AR
$45,050
$21.66 an hour
35,120 jobs
Chattanooga, TN-GA
$44,490
$21.39 an hour
46,640 jobs
Knoxville, TN
$42,810
$20.58 an hour
5970 jobs
Jackson, TN
$41,550
$19.98 an hour
6740 jobs
Morristown, TN
$41,300
$19.86 an hour
71,610 jobs
Clarksville, TN-KY
$40,710
$19.57 an hour
8590 jobs
Cleveland, TN
$40,210
$19.33 an hour
91,940 jobs
Johnson City, TN
$39,750
$19.11 an hour
102,130 jobs
Kingsport-Bristol, TN-VA
$39,280
$18.89 an hour

Why people trust JobPayFacts

Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
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Customer Service Representatives pay in Tennessee, charted

Pay over time

Tennessee, annual wage, May of each year
AverageMedian

Where Tennessee customer service representatives work

Employment by metro area, May 2025

Average pay by state

May 2025 · Tennessee highlighted · tap a state
Under $43k$43k–$46k$46k–$50k$50k+Tennessee

Tennessee vs. neighbors

Average pay, May 2025
AreaAvg. payHourly
United States$46,590$22.40
Tennessee$44,300$21.30
Missouri$46,470$22.34
Virginia$44,960$21.61
North Carolina$43,450$20.89
Georgia$42,940$20.65
Kentucky$42,440$20.40

Questions and answers

How much do customer service representatives make in Tennessee?

The average is $44,300 a year, and the median is $42,830. That is $2,290 (5%) less than the U.S. average of $46,590.

What is the hourly wage in Tennessee?

$21.30 an hour on average; the median is $20.59.

Where in Tennessee do they earn the most?

Nashville-Davidson--Murfreesboro--Franklin, TN ($46,830), followed by Memphis, TN-MS-AR ($45,050). The lowest average among 10 metro areas with data is Kingsport-Bristol, TN-VA ($39,280).

How does Tennessee rank?

Tennessee ranks #34 of 51 states (including D.C.) with published data for this job, by average pay.

Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 (trend: May 2020–May 2025), occupation code 43-4051. State rank compares average pay across states with published data. Metro figures cover metropolitan statistical areas; a metro area can cross state lines. See also the national customer service representatives page. Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. Year-to-year changes can partly reflect survey method changes, so treat the trend as a guide. How we use the data. JobPayFacts isn't affiliated with BLS.