Customer Service Representatives pay in Knoxville
$42,810avg. a year
$20.58 an hour · 6,640 employed
Customer Service Representatives in the Knoxville, TN metro area earn an average of $42,810 a year. That is $1,490 (3%) less than the Tennessee average of $44,300. The U.S. average is $46,590.
$38,840Median pay
$20.58Average hourly
-3%vs. Tennessee average
6,640Jobs in this metro
Other Tennessee metro areas
Average pay for customer service representatives in other Tennessee metro areas. Swipe to see all 9.
120,770 jobs
Nashville-Davidson--Murfreesboro--Franklin, TN
$46,830
$22.51 an hour
29,360 jobs
Memphis, TN-MS-AR
$45,050
$21.66 an hour
35,120 jobs
Chattanooga, TN-GA
$44,490
$21.39 an hour
4970 jobs
Jackson, TN
$41,550
$19.98 an hour
5740 jobs
Morristown, TN
$41,300
$19.86 an hour
61,610 jobs
Clarksville, TN-KY
$40,710
$19.57 an hour
7590 jobs
Cleveland, TN
$40,210
$19.33 an hour
81,940 jobs
Johnson City, TN
$39,750
$19.11 an hour
92,130 jobs
Kingsport-Bristol, TN-VA
$39,280
$18.89 an hour
Why people trust JobPayFacts
Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
How Knoxville compares
Pay range: metro vs. state vs. U.S.
Annual wage percentiles, May 2025
This metroTennesseeU.S.
Tennessee metro areas
Average pay, May 2025 · this metro highlighted
Related jobs in Knoxville
| Job | Avg. pay in this metro |
|---|---|
| Receptionists and Information Clerks | $35,080 |
| Hotel, Motel, and Resort Desk Clerks | $31,440 |
| Court, Municipal, and License Clerks | $44,010 |
| Loan Interviewers and Clerks | $46,110 |
| Eligibility Interviewers, Government Programs | $45,100 |
| Interviewers, Except Eligibility and Loan | $40,360 |
Questions and answers
How much do customer service representatives make in Knoxville?
The average is $42,810 a year, and the median is $38,840. About 6,640 people work in this job in the metro area.
Is that more than the Tennessee average?
That is $1,490 (3%) less than the Tennessee average of $44,300.
Is this job common in Knoxville?
It makes up 15.6 of every 1,000 jobs in the metro area, 0.94 times the national share.
Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025, occupation code 43-4051. Metro area: Knoxville, TN metropolitan statistical area (BLS area code 28940). Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. How we use the data. JobPayFacts isn't affiliated with BLS.