Customer Service Representatives pay in Nashville-Davidson--Murfreesboro--Franklin
$46,830avg. a year
$22.51 an hour · 20,770 employed
Customer Service Representatives in the Nashville-Davidson--Murfreesboro--Franklin, TN metro area earn an average of $46,830 a year. That is $2,530 (6%) more than the Tennessee average of $44,300. The U.S. average is $46,590.
$45,510Median pay
$22.51Average hourly
+6%vs. Tennessee average
20,770Jobs in this metro
Other Tennessee metro areas
Average pay for customer service representatives in other Tennessee metro areas. Swipe to see all 9.
19,360 jobs
Memphis, TN-MS-AR
$45,050
$21.66 an hour
25,120 jobs
Chattanooga, TN-GA
$44,490
$21.39 an hour
36,640 jobs
Knoxville, TN
$42,810
$20.58 an hour
4970 jobs
Jackson, TN
$41,550
$19.98 an hour
5740 jobs
Morristown, TN
$41,300
$19.86 an hour
61,610 jobs
Clarksville, TN-KY
$40,710
$19.57 an hour
7590 jobs
Cleveland, TN
$40,210
$19.33 an hour
81,940 jobs
Johnson City, TN
$39,750
$19.11 an hour
92,130 jobs
Kingsport-Bristol, TN-VA
$39,280
$18.89 an hour
Why people trust JobPayFacts
Official government dataEvery number comes from the U.S. Bureau of Labor Statistics wage survey of employers, not self-reported salaries.
Every state and city830 jobs across all 50 states, D.C. and 199 large metro areas.
Updated every yearNew figures each spring when BLS releases them. This site uses May 2025 data.
How Nashville-Davidson--Murfreesboro--Franklin compares
Pay range: metro vs. state vs. U.S.
Annual wage percentiles, May 2025
This metroTennesseeU.S.
Tennessee metro areas
Average pay, May 2025 · this metro highlighted
Related jobs in Nashville-Davidson--Murfreesboro--Franklin
| Job | Avg. pay in this metro |
|---|---|
| Receptionists and Information Clerks | $37,570 |
| Hotel, Motel, and Resort Desk Clerks | $34,010 |
| Court, Municipal, and License Clerks | $53,830 |
| Loan Interviewers and Clerks | $52,500 |
| Eligibility Interviewers, Government Programs | $49,460 |
| Interviewers, Except Eligibility and Loan | $44,700 |
Questions and answers
How much do customer service representatives make in Nashville-Davidson--Murfreesboro--Franklin?
The average is $46,830 a year, and the median is $45,510. About 20,770 people work in this job in the metro area.
Is that more than the Tennessee average?
That is $2,530 (6%) more than the Tennessee average of $44,300.
Is this job common in Nashville-Davidson--Murfreesboro--Franklin?
It makes up 18.9 of every 1,000 jobs in the metro area, 1.13 times the national share.
Sources and notes. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025, occupation code 43-4051. Metro area: Nashville-Davidson--Murfreesboro--Franklin, TN metropolitan statistical area (BLS area code 34980). Wages are gross pay before taxes and don't include overtime premiums, tips, bonuses or benefits; self-employed workers aren't included. How we use the data. JobPayFacts isn't affiliated with BLS.